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The latest reports from users having issues in Chicago come from postal codes 60607, 60647, 60638, 60608, 60605, 60602, 60610 and 60612.
Headquartered in Evansville, Indiana, MetroNet is a company that provides fiber optic telecommunication services, including high-speed Fiber Internet, Fiber Phone, Fiber IPTV with a wide variety of programming and products.
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What isn't working?
Please let us know what issue you are experiencing with MetroNet:
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In the last three months, how would you rate MetroNet?
3.11 out of 5 10,483 ratings
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Problems in the last 24 hours in Chicago, Illinois
The chart below shows the number of MetroNet reports we have received in the last 24 hours from users in Chicago and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at MetroNet. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by MetroNet users through our website.
Internet (76%)
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Total Blackout (9%)
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Wi-fi (8%)
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E-mail (3%)
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TV (3%)
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Phone (1%)
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Live Outage Map Near Chicago, Cook County, Illinois
The most recent MetroNet outage reports came from the following cities:Chicago, Cicero, Chicago Ridge and Riverside.
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| City | Problem Type | Report Time |
|---|---|---|
 Chicago | Internet | |
| Chicago | Internet | |
| Chicago | Internet | |
| Chicago | Internet | |
| Chicago | ||
| Chicago | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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MetroNet Issues Reports
Latest outage, problems and issue reports in social media:
- M Eliz (@twokatmew) reported
@metronetfiber Please see full thread, 9 tweets. I've also tagged @MIAttyGen. I'll be filing a formal complaint ASAP.
- M Eliz (@twokatmew) reported
If @metronetfiber expects to keep me as customer, you will restore my 1yr, $65/mo (including tech fee) promo for 1GB service, and you'll upgrade my aging OMT, since you falsely claim ownership. BTW, I've noticed that since my last bill, you've increased your prices further. 9/9
- Aaron Huber (@huberaaron_) reported
@metronetfiber ETA as to when I can have an installer attempt to install for a 4th time after you told me the problem was fixed 3 times? I have had no internet for a month.. #TheNewMediacom @AOL do you have any dial up discs available? Better than no internet #StoneAge
- Zachary Hoover (@ohthisguyagain1) reported
So @metronetfiber , are we gonna get prorated for the time that our internet is down? And do we have a timeline for when this will be fixed?
- M Eliz (@twokatmew) reported
@metronetfiber expect to get more 💩from Metronet, since that's all you dish out lately. Vivian will call me on 7/2/21 to see how service is going. Unless drastic improvement, I expect to have to cancel service. Will continue to tweet my saga till I get satisfaction.
- M Eliz (@twokatmew) reported
@metronetfiber Supervisor Vivian got me to Repair line. Tech agrees fiber/OMT bad, yet mgt refused tech visit till I told tech I'll cancel service. You won't honor pricing quoted by 2 reps, then mgt refuses tech visit and OMT replace. "Cancel service," now tech visit on Thursday. This is 💩.
- Kyle Shear (@KyleShear) reported
Love it when your internet service provider has an outage for over 24 hours, then tells you best they can do is send a tech out on Tuesday to repair it.. think I'll just find a new provider if this is the service I get after only having it 2 weeks. @metronetfiber #ihaveoptions
- Nancy (@npboiler) reported
@metronetfiber lost TV service in Westfield again about 5 min ago and Internet has slowed. This comes after being without for most of yesterday too. What is going on?
- Jennifer Dobbs-Oates (@JenDobbsOates) reported
@metronetfiber - we've had no TV service for 4+ days. I've called customer service & they say they're working on it, but this is getting ridiculous. When is this going to be resolved?
- M Eliz (@twokatmew) reported
@metronetfiber Tech persisted when I told him I will cancel service. Mgt approved tech visit for Thursday. Thinks OMT could be an issue too, but say mgt will not replace OMT unless it's causing a problem. Vivian tells me she can see promotion I accepted but Metronet staff was in error 2/
